Bug #14399
Mis à jour par David Lesimple il y a 2 mois
A priori, cela ne concerne que Windows et sur des documents de taille importante (exemple doc client de 4 Mo sur demande) Cela se produit quelque soit la version de LibreOffice installée (7.x ou la dernière 21.4) Une fois l'erreur survenue, survenu, le process soffice semble bloqué et retourne systématiquement un timeout : Plus grave, même si cela reste à confirmer, si on stoppe Silverpeas, un process LibreOffice reste ouvert et ne peut pas être supprimé. Un redémarrage du serveur Windows est nécessaire. A noter que sous *Linux* , il n'y a *AUCUN* problème. <pre> 2024-09-17 14:39:16,722 SEVERE [silverpeas.core.viewer.service] (default task-4749) org.silverpeas.core.contribution.converter.DocumentFormatConversionException: No office manager available after 60000 millisec: org.silverpeas.core.SilverpeasRuntimeException: org.silverpeas.core.contribution.converter.DocumentFormatConversionException: No office manager available after 60000 millisec at deployment.silverpeas.war//org.silverpeas.core.viewer.service.AbstractViewerService$ViewerProcess.doConversion(AbstractViewerService.java:316) at deployment.silverpeas.war//org.silverpeas.core.viewer.service.AbstractViewerService$ViewerProcess.execute(AbstractViewerService.java:280) at deployment.silverpeas.war//org.silverpeas.core.viewer.service.DefaultViewService.getDocumentView(DefaultViewService.java:141) at deployment.silverpeas.war//org.silverpeas.core.viewer.service.DefaultViewService$Proxy$_$$_WeldClientProxy.getDocumentView(Unknown Source) at deployment.silverpeas.war//org.silverpeas.core.webapi.viewer.DocumentViewResource.getAttachmentView(DocumentViewResource.java:127) ... Caused by: org.silverpeas.core.contribution.converter.DocumentFormatConversionException: No office manager available after 60000 millisec at deployment.silverpeas.war//org.silverpeas.core.contribution.converter.openoffice.OpenOfficeConverter.convert(OpenOfficeConverter.java:88) at deployment.silverpeas.war//org.silverpeas.core.contribution.converter.openoffice.OpenOfficeToPDFConverter$Proxy$_$$_WeldClientProxy.convert(Unknown Source) at deployment.silverpeas.war//org.silverpeas.core.viewer.service.DefaultViewService.toPdf(DefaultViewService.java:150) at deployment.silverpeas.war//org.silverpeas.core.viewer.service.DefaultViewService$1.execute(DefaultViewService.java:99) at deployment.silverpeas.war//org.silverpeas.core.viewer.service.DefaultViewService$1.execute(DefaultViewService.java:82) at deployment.silverpeas.war//org.silverpeas.core.viewer.service.AbstractViewerService$ViewerProcess.doConversion(AbstractViewerService.java:310) ... 144 more Caused by: org.jodconverter.core.office.OfficeException: No office manager available after 60000 millisec at deployment.silverpeas.war//org.jodconverter.core.office.AbstractOfficeManagerPool.acquireManager(AbstractOfficeManagerPool.java:180) at deployment.silverpeas.war//org.jodconverter.core.office.AbstractOfficeManagerPool.execute(AbstractOfficeManagerPool.java:216) at deployment.silverpeas.war//org.jodconverter.local.LocalConverter$LocalConversionJob.doExecute(LocalConverter.java:149) at deployment.silverpeas.war//org.jodconverter.core.job.AbstractConversionJob.execute(AbstractConversionJob.java:62) at deployment.silverpeas.war//org.silverpeas.core.contribution.converter.openoffice.OpenOfficeConverter.convert(OpenOfficeConverter.java:86) ... 149 more </pre>